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Rental Policy

All Rental Equipment Orders are Delivered, Setup, and Retrieved by Best Rents, Inc.

  • Minimum equipment rental purchase of $150 for orders delivered during regular business hours.

  • Minimum equipment rental purchase of $250 for orders delivered after hours.  After-hours are defined as before 7:00 am and after 7:00 PM on weekdays and all day on Saturdays and Sundays.

  • Minimum equipment rental purchase of $400 for orders delivered beyond our Local Delivery Zone.

  • Rental services provided outside our local delivery zone and all laptop rentals are reserved for Corporate Customers only.

  • Personal rentals are available for social or special event needs such as Weddings, Quinceañeras, Bat Mitzvahs, and other Celebratory or Ceremonial Events.

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NOTE: Minimum equipment rental purchase requirements listed above do not include applicable sales tax and delivery fees.

Delivery Service

  • Customer pickups are not permitted.

  • For same day or next day equipment rental needs, please contact us by phone.

  • Freight/Delivery Service charges posted on the invoice rental agreement include delivery and pickup to and from your office or venue.  Basic equipment setup may also be included.

  • FedEx®, UPS®, or other carriers may be used to ship orders outside of the South Florida area.

  • A labor or service fee may be added for large orders and large or heavy items.

Computer and AV Rental Services

  • Repeat deliveries and/or pickups may be subject to an additional charge.  Contact us in advance for delivery time changes.

  • You or a representative designated by you or your company must be available to sign for receipt of rental equipment and/or services provided.

NOTE: Trade shows and exhibit halls may charge drayage and/or union fees for which you, as the exhibitor, will be responsible for.

Rental Cancellations

  • Once your order has been confirmed, cancellation must be received at least three business days prior to the scheduled delivery date to avoid being charged a cancellation fee.

  • Cancellations made between 24 and 72 hours prior to scheduled delivery date may be assessed a minimum fee of 25% of equipment rental rate.

  • Cancellations made within 24 hours of scheduled delivery may be assessed a minimum fee of 50% of equipment rental rate.

  • Cancellations made at the time of delivery or after delivery has taken place will be assessed 100% of invoice total.

  • When renting our equipment, you are responsible for the equipment's safe return and any and all charges incurred. 

NOTE: Cancellation policy for special orders, over-sized orders, and hybrid meeting services may vary from that shown above.  Please contact us if you have questions or require additional information.

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