• Minimum equipment rental order requirement of $80 on ANY customer pickup order.

  • Minimum equipment rental order requirement of $100 on ANY order requiring delivery.

  • Minimum equipment rental order requirement of $200 on ANY order requiring delivery and /or pickup after hours (After hours are defined as anytime before 7:00 am and after 7:00 PM on weekdays and all day on weekends).

  • Minimum equipment rental order requirement of $300 on ANY order being delivered beyond our standard service area of 80 miles.

  • Rentals outside our standard service area of 80 miles are provided to Corporate Customers ONLY.

Policies - Computer and Audio Visual Rentals

NOTE: Rental Order Requirements Listed Above Do Not Include Sales Tax and Applicable Delivery Fees.

Rental Policies

  • For Same Day or Next Day Rental Equipment Service, Please Contact us by Phone.

  • Delivery service is required on large or heavy items and sizable orders.

  • You or a representative designated by you or your company must be available to sign for receipt of rental equipment.

  • Repeat deliveries or pickups are subject to an additional charge.

  • Freight charges posted on invoice agreement include delivery, basic installation, and pick-up to and from your office or venue unless the equipment is shipped via FedEx®, UPS®, or other carrier.

NOTE: Some Venues May Charge Drayage and/or Union Fees for Which You will be Responsible

Deliveries

  • Once your order has been confirmed, cancellation must be received at least three business days prior to the scheduled delivery date to avoid being charged a cancellation fee.

  • Cancellations made between 24 and 72 hours prior to scheduled delivery date may be assessed a minimum fee of 25% of equipment rental rate.

  • Cancellations made within 24 hours of scheduled delivery may be assessed a minimum fee of 50% of equipment rental rate.

  • Cancellations made at the time of delivery or after delivery has taken place will be assessed 100% of invoice total.

  • When renting our equipment, you are responsible for the equipment's safe return and any and all charges incurred. 

NOTE: Cancellation Policy for Special Orders, Large Orders, and Webinar Services vary from that shown above.  Contact Us for More Information.

Cancellations